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Post by demotjo on Mar 28, 2021 8:55:04 GMT
Hello, I can't open the gateway to add more control units the button at the bottom right is green see pic and it should be red with a pencil in it. When I press this green button nothing happens also long press nothing happens I have tried everything: New installation of the app 3 times, Empty cache, I even got a new OBDeleven from the supplier There are only 4 control units available My car is VW Beetle 2016 1.2 Voltas It told me to do this but why is my button green with a V in it? Thank you in advance Greetings from the Netherlands
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Deleted
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Post by Deleted on Mar 28, 2021 10:20:38 GMT
Very sorry but i do not know your car.
However from the picture you have posted you have lots of control units in your list but they are showing as Black, this in OBD11 Speak means you have a control unit in your list but the app is not able to talk to it (because its not there or there is a communication issue).
Have you run a scan of the car and has (obd11) it ever worked for you.
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Post by demotjo on Mar 28, 2021 10:30:39 GMT
I have made a scan and it scan 4 control units those who are listed green.
"because its not there or there is a communication issue" How can i resolve this ?
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Deleted
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Post by Deleted on Mar 28, 2021 11:23:08 GMT
what error message do you get on the missing control units.
If you added in a control unit but your car does not have it then nothing you can do other than a retrofit
has the obd11 tool ever worked or has this always been an issue.
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Post by demotjo on Mar 28, 2021 11:40:44 GMT
I get no errors Tomorrow i will take screen shots of every step and post here.
I have the OBDEleven for a week now i bought it for battery managment and next year if needed delite service warning etc.Nothing more because i am not a mechanic
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Post by demotjo on Mar 31, 2021 15:54:50 GMT
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Deleted
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Post by Deleted on Mar 31, 2021 16:32:02 GMT
I am afraid I have not seen this before.
I can only suggest you contact support and point them to this thread.
For some reason you car (via obd11) is saying you only have 4 control units.
OBD11 Team can update your account so that you can report error information and the dev team can then work out what is going on.
Sorry I cant be more help.
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Post by demotjo on Mar 31, 2021 17:31:25 GMT
Thank you very much
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