Post by OBDeleven on Sept 28, 2015 13:44:52 GMT
Do I need to pair device via Bluetooth settings?
My phone/tablet doesn't find OBDeleven device.
I Cant Connect to Device
What means if yellow led is blinking on device?
How to retrieve 6 characters device password?
Can I use third party OBDII device with OBDeleven application?
When using an Urban joke app I get error message "not supported" what can I do
Connection to device will be much faster with paired device. Pairing code is 1234
My phone/tablet doesn't find OBDeleven device.
You can do following:
- Disable and then enable phone Bluetooth.
- Restart your phone.
- Restart OBDeleven device by disconnecting it from car.
The following are common issues why users are unable to connect to there car/device
- The car Vin number is not recognized - Contact support via the help chat function once the car is added it should work
- Your Internet connection is not turned on or missing - If there is no internet connection the database cant be contacted and you cant talk to the car
- Some aftermarket devices have been known to cause issues with OBD connection
- Some users have advised that multiple Bluetooth connections when using OBD11 Can be an issue
What means if yellow led is blinking on device?
Blinking yellow led is hart beat of OBDeleven device, so if it is blinking your device is in working condition.
How to retrieve 6 characters device password?
For security reasons device password can be retrieved only by individual request via email. Don't forget to provide your OBDeleven username.
Can I use third party OBDII device with OBDeleven application?
No. OBDeleven device have unique firmware that is needed to perform professional functions as coding, adaptation, basic settings, output test and live data.
When using an Urban joke app I get error message "not supported" what can I do
If your adaptation values doesn't mach standard values (original tail lights adaptations) then you will get message not supported. So if you have made any modifications with your tail lights you must revert to original values first.