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Post by ozzymick on Apr 11, 2024 0:06:23 GMT
Hi Team. Newbie here so go easy please. I have 402 credits still existing from when i purchased my device in 2021. I connected to a VW Maxi Caddi today and completed a scan. My screen shows my profile as "Free" with 402 credits. My question is, i can not do any 1 click apps as simple as resetting the oil service reminder. Can somebody please tell me whats going on.
Also, on a totally different note. I tried connecting my device to a new Toyota Hilux and it said that i needed a next gen device. I thought i purchased a Next Gen Device in 2021. My device and the box it came in look identical to the current pictures on the obd eleven website. How can i tell which model my device is ?
Thanks in advance for helping. :-)
Ozzy Mick - Queensland, Australia
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Post by whataboutthis on Apr 12, 2024 7:45:53 GMT
With regards to the credits not working is your van protected by SFD if so try opening the bonnet (just release) Otherwise the normal thing to do is remove the app and reinstall it and see if that helps.
Also you did not say are you using IOS or Android, if IOS Try Android as that is supported better that IOS.
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