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Post by meazz1 on Mar 27, 2021 0:39:24 GMT
I have the Gen1 device with pro activation code. I sold the car and want to give it to a friend, what is the best way to change email and owner ship?
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Deleted
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Post by Deleted on Mar 27, 2021 9:07:46 GMT
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Post by meazz1 on Mar 27, 2021 18:17:32 GMT
Thanks for your quick reply. I'm able to going to the device. So, I know my email and password. I don't see any option to retrieve the 6 digit. When I request "forgot password" I get the option to reset my login password, not the 6 digit. So, if I change the email to his email and he uses that, would that all I need? Why do I need the 6 digit if I can log into the device already? A bit confused. Thanks
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Deleted
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Post by Deleted on Mar 27, 2021 19:00:36 GMT
I will have a look in the morning about the 6 digit passcode to see if you can change it beforehand.
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Deleted
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Post by Deleted on Mar 28, 2021 17:26:01 GMT
Sorry been tied up all day, If you go to Settings and then Device you can change the 6 digit password (you need to be connected)
Or you can use the Password request
The new owner needs the 6 digit code because every now and then and when there is a Dongle Firmware update you will be asked for the code.
From memory the email address is held against the dongle not the account so it helps if they know the code up front and change it themselves.
Hope that helps.
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Post by meazz1 on Mar 28, 2021 19:13:36 GMT
Thanks Guru.I was able to retrieve the code using your suggestion. I will create a generic email address and update the default email to that. That way I can have him setup.
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