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Post by slider09 on Nov 7, 2017 0:32:52 GMT
Hi
I am going through the process of trying to exchange my dongle as it was failing to connect to the app.
I have returned the dongle to the eBay seller in Lithuania, and they’ve received it.
They are asking what my 6 digit password was for the device which I set up on its first use. I don’t remember setting up such a password. The seller is saying without this password they would need to wait up to 5 days to retrieve it from the factory.
Is the seller stalling or is this password thing genuine and I have just totally forgotten ever doing this - perfectly plausible 😃
Thanks
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Deleted
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Post by Deleted on Nov 7, 2017 13:12:16 GMT
When you first get the device you have to enter a 6 digit code, I just checked my password list and i have one so its for real they are not wasting your time.
To use OBD11 you need an account (Email, Facebook etc) account password and device password.
Hope that helps.
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Post by slider09 on Nov 7, 2017 13:15:46 GMT
When you first get the device you have to enter a 6 digit code, I just checked my password list and i have one so its for real they are not wasting your time. To use OBD11 you need an account (Email, Facebook etc) account password and device password. Hope that helps. Thank you. My grey matter isn’t what it used to be !!
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Post by dejesusg on Dec 5, 2017 0:11:16 GMT
How do you get this 6 digit password? I'm trying to setup my OBDeleven and it's asking me for this 6 digit password. In the app it says I have to request it through the app but I haven't received it yet.
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Post by slider09 on Dec 5, 2017 7:46:33 GMT
How do you get this 6 digit password? I'm trying to setup my OBDeleven and it's asking me for this 6 digit password. In the app it says I have to request it through the app but I haven't received it yet. It’s something you setup upon first use. I’m guessing you have bought your obdeleven used? Or do you mean the pro activation code? This comes with your dongle, mine was on a label stuck to the plastic bag.
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pxr5
New Member
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Post by pxr5 on Dec 8, 2017 20:59:26 GMT
I bought a used OBDeleven and when I tried to use it I was prompted for a 6 digit device code, which I wasn't provided with when I bought the dongle. I sent a message over the OBDeleven help system and got a reply immediately stating that a reset had been applied on my account and this allowed me to enter a new code and verify it.
Excellent service from OBDeleven.
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Deleted
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Post by Deleted on Dec 8, 2017 22:03:07 GMT
I think that is father xmas looking after you, I would not expect this to be a standard service but well done obd11 not sure this would happen on the other tools.
Merry Xmas all.
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Post by lange666 on Dec 15, 2017 20:19:59 GMT
How do you get this 6 digit password? I'm trying to setup my OBDeleven and it's asking me for this 6 digit password. In the app it says I have to request it through the app but I haven't received it yet. It’s something you setup upon first use. I’m guessing you have bought your obdeleven used? Or do you mean the pro activation code? This comes with your dongle, mine was on a label stuck to the plastic bag. I can't get passed the 6 digit password either (brand new device straight from OBDEleven). However, in my case it ain't asking for that password, i need to set it up on first use (as slider09 said). But as soon as i enter it, i get a connection lost message. See topic: Connection lost on creating 6-digit password
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Deleted
Deleted Member
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Post by Deleted on Dec 15, 2017 21:27:56 GMT
please check out daniels response to your other post.
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