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Post by craigt on Jun 13, 2019 10:42:25 GMT
Hi, My phone died on the weekend and was wiped during the repair. I have it back now and reloaded te app but cannot sign in with my email address and what i think the password would be. I am also not able to reset/recover my password using 'forgot your password'. I get the message 'Failed to request password reset, please try again'
Help please.
Craig
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Post by craigt on Jun 13, 2019 10:57:54 GMT
Well, i thought i should check the app was the latest version, as when the phone was setup after the repair the apps were loaded from my play store account. I had assumed they would be the latest version. I found there was an update available , so i installed it and now i am able to sign in.
Problem fixed.
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Post by vwjap on Jun 13, 2019 11:40:32 GMT
15 minutes of panic eh 😂🤣😂
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Post by craigt on Jun 13, 2019 21:28:35 GMT
Probably more, counting the time i stuffed around before posting :-)
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Post by hansa6avant on Jun 25, 2019 13:22:18 GMT
Same here, so your post helped. I re-installed the app and now it works again.
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