"Description data not found" error

[david950]

I've been playing with OBDeleven, trying to get familiar with the app before really messing with it.

Any taps in Central Electrics (Coding, Adaptation, or Basic Settings) gives a red error at the bottom of the screen: "Description data not found".

I've cleared app cache and data, and tried with the engine on and off.

I have OBDeleven (Beta) 0.8.2.6, which is the latest as of today (25 Nov 2016).

[Daniel (Germany)]

0.8.2.6 is the newest version
I have no probs
You need a stable Internet connection

[david950]

I will double-check, but I was using the car's LTE hot-spot the first time this happened. I used that connection to update to 0.8.2.6 in fact. When I tried again later, I was in my garage, where my home wi-fi is available. I will try once more today. I had access to all other modules I tried, it was only Central Electrics that gave an issue.

[Daniel (Germany)]

Ok please provide this problem to support via application by going to left side menu > help

[david950]

I verified a good internet connection to my home wi-fi by watching YouTube videos. I then connected to the car and browsed a few areas, viewing adaptations successfully in each before going to Central Electrics > Adaptations, where the "Description data not found" error persisted.

[alaskaq7]

I am having the exact same issue, strong Internet and Bluetooth connection, latest application version as of 2/2/2016, made several changes in other areas, but can't get past the "description data not found" error in Section "09 Central Electronics".

[slugbug]

For the record, I have the same thing happening in v. 0.8.3.6, "46 - Central Module Comfort System". Will try contacting support about it. Thanks Daniel!